FAQ's
FAQ’s
Where are you located? We are Melbourne based. Australian owned and run.
Do you keep stock size satchels/mailers? We have a stock range of four of the most popular sized satchels / mailers click here
What is the minimum quantity of satchels I can get printed? We can print any quantity. Our price list refers to minimums of 100 if smaller quantities are required please contact us via Email
What is the maximum print area? What is the maximum print area? Pricing is based on a max print area of 300 x 300
Can I print two sides? Yes, but unfortunately printing two sides is price inhibitive unless you order in quantities of 5,000. If this is something you are interested in, please email us
Can I print a solid background colour? Yes, you can but the minimum print quantity is 5,000 bags. Digital print does not replicate well in 100% ink coverage. So, we recommend a flexographic print where minimum print runs are required.
How do I get a Sample Pack?
For Stock Satchels: The cost for a sample pack of our stock satchels is $5.00 + GST. this includes delivery. Order Here
For Printed Satchels: Please contact us via Email with your required item/items, as well as your address and contact details.
Alternatively, you can also contact us via our other contact methods.
DELIVERY & SHIPPING
How long will it take for an order to be delivered? If stock is available items can be shipped within 24hrs to 72hrs after payment. For custom printed items the completion estimation is 10 to 15 working days.
Do you deliver to all locations in Australia Yes, we do! Delivery costs are calculated at check out. Delivery is based on cubic weight and each order is different. It is impossible to give a general delivery charge.
What are the delivery costs? The cost of shipping will depend on what product(s), and what quantities you order. Shipping is calculated in the Shopping Cart using Sendle’s delivery service.
Can I track my delivery? Once you have ordered and your goods have been dispatched you will receive an email